Our Control Room, situated in our Bromley office is run by a dedicated Control Room Manager and is staffed 24 hours a day by a team of experienced controllers who have the necessary systems, trained manpower reserve and transport to provide back-up for all our assignments at short notice.
Our Control Room staff maintain constant contact with all assignments and deploy mobile supervisors on site visits to ensure that our security staff are fulfilling their duties in accordance with their assignment instructions.
Our mobile supervisors receive Tasking Sheets from the Control Room Manager at the commencement of each shift. These sheets specify areas to which our Supervisors must pay particular attention, for example, adherence to dress code and familiarity with alarm procedures. From this information a Site Supervisor Report is completed for return to the control room manager for inspection.